Content Safety & Moderation Policy

Last updated: October 2, 2025

This Content Safety & Moderation Policy describes how Grow As You Go reviews and acts on reports across Grow As You Go ("GAYG").

How we monitor

• Proactive sweeps: Automated tools surface likely violations based on keywords, behavior patterns, or repeated flags.
• Human review: Trained moderators review context, community history, and relevant evidence before action.
• User reports: Anyone can flag content or accounts via in-app tools or by emailing moderation@growasyougo.love. Anonymous reports may limit our ability to respond, but we review all submissions.

Triage priorities

We move fastest on:

1. Threats of self-harm, suicide, or harm to others.
2. Credible reports of harassment, hate, or exploitation.
3. Content involving minors, sexual violence, or trafficking.
4. Promotion of dangerous workouts, substance abuse, or medical misinformation presented as fact.

Lower-risk issues like spam or off-topic posts are addressed after urgent cases.

Possible actions

Depending on severity and history, moderators may:

• Remove or edit specific posts, comments, or media.
• Issue warnings or education notes.
• Restrict features (chat, groups, events) temporarily.
• Suspend accounts for set periods.
• Permanently ban accounts and block device identifiers.
• Report incidents to platforms that host related content.

Transparency and notice

When we act, we strive to notify the user with a short summary, relevant policy link (such as the Community Guidelines), and next steps. We may skip notice when legally barred or when notice could escalate harm.

Appeals

• You may appeal within 14 days of action via the in-app appeal form or by emailing appeals@growasyougo.love.
• Provide context, supporting information, and why you believe the decision was incorrect.
• A separate moderator or manager will review appeals. Decisions are final.

Law-enforcement escalation

• Imminent harm: We follow the Emergency & Crisis Policy and may contact emergency responders.
• Illegal content: We may preserve and share data with law enforcement when required by law or to protect safety.
• We balance user privacy with legal obligations and document the basis for disclosures.

Data handling

• We retain moderation records for at least 24 months to improve safety operations and comply with legal requirements.
• Access to reports is limited to trained staff with confidentiality obligations.

Continuous improvement

• We conduct regular audits of moderation accuracy and response times.
• We evaluate tooling to reduce bias and improve consistency.
• Feedback from appeals and community forums informs updates to this policy and related documents like the User-Generated Content Policy.

---

Not legal advice. This content is provided for informational purposes only. Consult counsel before production use.